Can I get a refund?

Smartproxy plans (except micro package) has a full 3-day money back guarantee option in case the service does not fit your needs.

-The refund policy is only valid for the first orderNOTE: After you upgrade/downgrade your plan, 3-day money back option will not be valid anymore.

-If you have already been refunded, the first time refund policy does not apply to you anymore.

-For that, we accept only PayPal and Credit cards.

To proceed:

1.Create account in the dashboard
2.Choose the plan that fits your needs.
3. Test it for three days. In the unlikely case, you will not be satisfied with our product contact us via [email protected] and we will refund you (except micro package).

Note: All orders are conducted by our online reseller which is a Merchant of Record for these orders. To contact Paddle's support team reach out via

Did this help answer your question?

thumbs up
thumbs down

Thanks for the feedback! 🙏🏽